Certified Dietary Manager (CDM) Practice Exam

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Which type of communication occurs among peers to solve problems?

Lateral Communication
Upward Communication
Downward Communication
Diagonal Communication

The correct answer is: Lateral Communication

Lateral communication refers to the interaction that occurs between individuals or groups at the same level within an organization. This type of communication is essential for teamwork and collaboration, allowing peers to share information, brainstorm solutions, and work together to address challenges. In many workplaces, lateral communication fosters a cooperative environment where colleagues can leverage their collective expertise and support one another in problem-solving. Other types of communication, such as upward or downward, involve different hierarchical levels within an organization. Upward communication flows from subordinates to supervisors, while downward communication travels from managers to their teams. Diagonal communication crosses both levels and departmental lines but is less focused on peer-to-peer interaction and more on relationships across different management tiers. The emphasis on lateral communication underscores its importance in promoting effective collaboration and maintaining a cohesive working environment among peers.