Certified Dietary Manager (CDM) Practice Exam

Which policy encourages employees to approach supervisors for discussions at any time?

1. Open-door Policy

2. Performance Standard

3. Preventive Maintenance

4. Organizational Chart

The correct answer is: Open-door Policy

An open-door policy fosters an environment of communication and accessibility within an organization. This approach encourages employees to feel comfortable reaching out to their supervisors for discussions regarding concerns, suggestions, or feedback at any time. By promoting an open-door policy, management creates a trusting atmosphere where employees know their voices can be heard outside of formal meetings or scheduled review times. This can enhance workplace morale, encourage problem-solving, and contribute to a more collaborative work culture. In contrast, performance standards refer to the specific criteria that employees are expected to meet in their job roles. Preventive maintenance relates to procedures to keep equipment in good working order, ensuring efficiency and safety in operations. An organizational chart provides a visual representation of the structure of an organization, showing the hierarchy and relationships among roles but does not inherently promote open communication.