Certified Dietary Manager (CDM) Practice Exam

Which approach allows employees to express their concerns directly with supervisors?

1. Closed-door Policy

2. Open-door Policy

3. Feedback Policy

4. Discussion Policy

The correct answer is: Open-door Policy

The open-door policy is a communication approach implemented by organizations that encourages employees to bring their concerns, suggestions, or ideas directly to their supervisors or management without fear of retribution. This policy fosters an environment of transparency and approachability, making leaders more accessible and promoting open lines of communication. It empowers employees to voice their opinions on issues they may be facing in the workplace, enhances employee engagement, and can lead to improved morale and productivity. This approach can be particularly beneficial in identifying problems early on and allows for quick resolutions. By encouraging direct interaction between employees and supervisors, the open-door policy facilitates a culture of collaboration and trust within the organization.