Certified Dietary Manager (CDM) Practice Exam

What term describes the expected outcomes of work performed?

1. Objective

2. Policy

3. Performance Standard

4. Procedure

The correct answer is: Performance Standard

The term that describes the expected outcomes of work performed is a "Performance Standard." Performance standards are specific criteria or benchmarks that establish how results will be measured and what constitutes acceptable performance in various tasks or activities. They provide a clear framework for evaluating the effectiveness and efficiency of work processes, ensuring that outcomes align with organizational goals. Objectives, while related, typically focus more on specific goals to be achieved rather than the criteria for measuring performance. Policies are broad guidelines meant to steer decision-making and actions within an organization. Procedures detail the step-by-step actions to accomplish tasks but do not define the expected outcomes themselves.