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What is the primary purpose of a memo?

  1. To summarize annual reports

  2. To conduct face-to-face meetings

  3. To serve as a specific type of business communication

  4. To provide training materials

The correct answer is: To serve as a specific type of business communication

The primary purpose of a memo is to serve as a specific type of business communication. Memos are commonly used within organizations to convey information succinctly, share updates, document decisions, or communicate policy changes among team members or departments. They are typically brief and to the point, making them an efficient method for transmitting messages in a business context. While summarizing annual reports, conducting meetings, or providing training materials are important functions in a corporate environment, these activities are not the defining characteristics of a memo. A memo is distinct from these other forms of communication, as it is specifically designed for internal distribution and focuses on providing clear and concise information to staff members.