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What is the primary function of an Employee Assistance Program?

  1. To provide job training and skill enhancement

  2. To offer support for personal issues affecting work performance

  3. To manage employee performance appraisals

  4. To facilitate workplace conflict resolution

The correct answer is: To offer support for personal issues affecting work performance

The primary function of an Employee Assistance Program (EAP) is to offer support for personal issues affecting work performance. EAPs are designed to help employees address a variety of personal and emotional challenges such as stress, anxiety, depression, and substance abuse issues. By providing access to counseling services, resources, and support for these personal matters, EAPs help employees manage their mental health and wellbeing, which can subsequently improve their performance and productivity at work. When employees feel supported in dealing with their personal challenges, they are likely to engage more positively with their job responsibilities, fostering a healthier work environment. This aspect of employee wellbeing is crucial, as it directly impacts overall job satisfaction and can reduce absences and turnover rates in the organization.