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What is the goal of implementing cultural change in a healthcare setting?

  1. To standardize medical procedures

  2. To create more resident-driven services

  3. To limit choices for patients

  4. To enhance administrative control over services

The correct answer is: To create more resident-driven services

Implementing cultural change in a healthcare setting primarily aims to create more resident-driven services. This approach emphasizes understanding and prioritizing the needs and preferences of residents, which can lead to more personalized care and improved overall satisfaction. By focusing on what residents want, healthcare providers can tailor services that align with their values, preferences, and experiences, ultimately fostering a more supportive and responsive environment. This shift often involves encouraging participation from residents in decision-making processes and ensuring they feel valued and heard in their care journey. This change promotes a person-centered care model, which is increasingly recognized as a best practice in the healthcare industry, as it not only improves the quality of care but also enhances the wellbeing of residents.