Certified Dietary Manager (CDM) Practice Exam

What is the definition of insubordination?

1. A delay in completing assigned tasks

2. A refusal by an employee to follow superiors' requests

3. A lack of communication between team members

4. A decline in employee morale

The correct answer is: A refusal by an employee to follow superiors' requests

The definition of insubordination specifically refers to a refusal by an employee to follow the requests or directives of a superior. This behavior undermines the authority of management and can disrupt the work environment. When an employee does not comply with reasonable instructions from their supervisor, it is seen as a challenge to the hierarchical structure within an organization. Recognizing this definition is essential in understanding workplace dynamics and maintaining proper relationships between employees and management. The other options describe different workplace issues such as task delays, communication problems, and morale decline, but they do not accurately capture the specific nature of insubordination. These issues might complicate workplace productivity but are not synonymous with the direct challenge of refusing orders or guidance from a superior.