Certified Dietary Manager (CDM) Practice Exam

What is meant by empowerment in a workplace context?

1. Delegating tasks without authority

2. When management gives power to an employee to take action

3. Assigning leadership roles

4. Providing extensive training and support

The correct answer is: When management gives power to an employee to take action

Empowerment in a workplace context refers to the process through which management provides employees with the authority, resources, and confidence to make decisions and take action regarding their work. When management gives power to an employee to take action, it not only enhances the employee's sense of ownership and accountability for their work but also encourages initiative and innovation. This empowerment allows employees to feel more engaged and capable of contributing to the organization's goals, leading to improved job satisfaction and productivity. While delegating tasks without authority can lead to confusion and a lack of accountability, empowerment clearly establishes that employees are given the autonomy to make decisions. Assigning leadership roles and providing extensive training and support may be important components of developing employees, but they do not by themselves encapsulate the concept of empowerment, which fundamentally involves granting the authority to act and make decisions. Thus, the best reflection of empowerment in this context is the ability given to employees to take action effectively.