Certified Dietary Manager (CDM) Practice Exam

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Prepare for the Certified Dietary Manager Exam with flashcards and multiple choice questions. Improve your knowledge with hints and explanations.

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What does upward communication involve?

Giving feedback to peers
Communicating ideas to supervisors
Reporting department performance to higher management
Collaborating with external partners

The correct answer is: Communicating ideas to supervisors

Upward communication primarily refers to the flow of information from lower levels of an organization to higher levels, allowing employees to communicate their ideas, concerns, and feedback to their supervisors or management. This form of communication is essential as it helps in creating a feedback loop that can inform managerial decisions, improve workplace relationships, and foster a culture of openness. While providing feedback to peers, reporting performance to higher management, and collaborating with external partners are all important forms of communication within an organization, they do not specifically describe the upward flow of information. Upward communication is distinctly focused on the relationship between staff members and their supervisors, as it ensures that insights and issues from the frontline are conveyed up the hierarchy where they can be addressed.