Certified Dietary Manager (CDM) Practice Exam

What does Non-Verbal Communication primarily involve?

1. Written reports

2. Email exchanges

3. Body language that conveys a message

4. Formal presentations

The correct answer is: Body language that conveys a message

Non-verbal communication primarily involves body language that conveys a message. This includes facial expressions, gestures, posture, and eye contact, all of which can express feelings and attitudes without the use of spoken words. Non-verbal cues can significantly enhance or contradict verbal communication, providing context and depth to interactions. While written reports, email exchanges, and formal presentations are important methods of communication, they rely primarily on verbal or written formats and do not capture the essence of non-verbal cues. In many cases, understanding non-verbal communication is crucial for effective interactions, as it helps interpret the emotions and intentions behind the spoken messages. This is especially relevant in dietary management, where conveying empathy and understanding through body language can significantly impact patient and team relationships.