Certified Dietary Manager (CDM) Practice Exam

What action might a supervisor take as part of corrective action?

1. Promoting the employee to a different role

2. Providing feedback and a performance improvement plan

3. Offering a raise as incentive

4. Ignoring minor performance issues

The correct answer is: Providing feedback and a performance improvement plan

Providing feedback and a performance improvement plan is a crucial aspect of corrective action. This approach helps to identify specific areas where an employee may be underperforming and sets out a clear pathway for improvement. The feedback offers constructive criticism, while the performance improvement plan outlines measurable goals and timelines for the employee to work towards. This method not only supports the employee in enhancing their skills but also establishes accountability, ensuring that expectations are clear and that the employee has the resources they need to succeed. Promoting an employee to a different role or offering a raise as an incentive may be options for motivating staff, but they do not directly address the immediate performance issues needing correction. Ignoring minor performance issues does not contribute to growth or improvement and can lead to larger problems if left unaddressed. Thus, providing targeted feedback and a structured plan fosters a proactive environment conducive to employee development.