Certified Dietary Manager (CDM) Practice Exam

What is 'Corrective Action for Employees' aimed at?

1. Improving team dynamics

2. Providing additional training opportunities

3. Addressing employee performance problems

4. Recognizing outstanding performance

The correct answer is: Addressing employee performance problems

The focus of 'Corrective Action for Employees' is primarily on addressing performance problems. When employees exhibit issues such as poor work quality, failure to meet deadlines, or conduct that is not in alignment with company standards, corrective action serves as a structured approach to identify and rectify these shortcomings. This process typically involves setting clear expectations, providing observations, and often includes a plan for improvement. The goal is to assist the employee in overcoming challenges and enhancing their performance to align with organizational objectives. In contrast, improving team dynamics or providing additional training opportunities are more proactive and developmental strategies rather than corrective ones. Recognizing outstanding performance, while also important, is a positive reinforcement initiative that does not fall under the corrective action umbrella. Corrective actions are specifically geared towards identifying and correcting behavior or performance that needs improvement.